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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Ancaster Family Eyecare for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Priya Maharaj can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Ancaster Family Eyecare at Ancaster continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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COVID-19 UPDATE

Due to the coronavirus outbreak and the potential community spread of the virus, the clinic will be closed on the recommendation of the College of Optometrists of Ontario. For the safety of our patients, staff and doctors we will remain closed until at least March 30th, 2020. This may change as the directives change from the Ministry of Health and College of Optometrists, and we will continue to update our patients.

If you need to contact the office about any emergency matters during this time please email us at reception@ancasterfamilyeyecare.com with details and we will get back to you as soon as possible. These emergencies would include sudden changes to vision or ocular injuries. We will also be checking our voicemails on a regular basis.

Lastly, to order contact lenses and other products please click here

Thank you for your understanding, please keep you families safe at this time.